Mixcall- Terms of Service
MixCall — Terms of Service
- Acceptance of Terms
- Eligibility — 18+ Only
- Description of Service
- User Accounts
- User Conduct & Prohibited Activities
- User-Generated Content
- Zero Tolerance Policy
- Privacy
- Subscriptions & Payments
- Intellectual Property
- Third-Party Services
- Reporting & Safety Features
- Account Suspension & Termination
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Force Majeure
- International Use
- US State Age Compliance
- Governing Law & Dispute Resolution
- General Legal Provisions
- Changes to These Terms
- Contact Information
1. Acceptance of Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”) and the MixCall Team (“we,” “us,” or “our”) governing your access to and use of the MixCall mobile application (“App”).
By downloading, installing, or accessing the App, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Community Guidelines, and Child Safety Standards.
If you do not agree with any part of these Terms, you must immediately uninstall the App and discontinue use.
2. Eligibility — 18+ Only
MixCall is strictly intended for adults aged 18 years or older. By using the App, you represent and warrant that you:
- Are at least 18 years of age;
- Have the legal capacity to enter into a binding agreement;
- Are not prohibited from using the App under the laws of your jurisdiction; and
- Will comply with all applicable local, national, and international laws.
Accounts found to belong to persons under 18 will be permanently terminated without notice. We cooperate with relevant authorities where required by law.
2.1 Play Age Signals API
MixCall uses Google Play’s Play Age Signals API as an additional layer of 18+ age enforcement on Android devices. The age signal is processed at the time of access and is not stored by MixCall beyond the session in which it is used. This mechanism operates in accordance with Google Play’s Families Policy and applicable platform requirements effective 2026.
3. Description of Service
MixCall provides a live, real-time social video and chat platform including:
- Live video calling (1-to-1, global)
- Random user matching by preferences
- Text messaging and photo sharing
- Public profile browsing
- Age-based and country-based chat rooms
- Premium subscription features
MixCall Team does not guarantee continuous, uninterrupted, or error-free service. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time without notice.
4. User Accounts
MixCall operates on a guest-based system — no email address, phone number, or social login is required. During registration you may provide:
- A display name (optional)
- Date of birth (for age verification)
- Gender selection (for matching)
- A profile photo (optional)
You are solely responsible for maintaining the security of your account. Deleted accounts cannot be recovered. See our Account Deletion Guide for full details.
5. User Conduct & Prohibited Activities
You agree not to engage in any of the following while using MixCall:
- Sharing, soliciting, or distributing sexually explicit or pornographic material;
- Exploiting, endangering, or sexualising minors in any way;
- Harassment, threats, stalking, or intimidating other users;
- Posting or transmitting hate speech targeting race, ethnicity, religion, gender, sexual orientation, or disability;
- Soliciting or promoting prostitution or escort services;
- Impersonating another person or entity;
- Sharing illegal content of any kind;
- Attempting to hack, decompile, reverse engineer, or interfere with the App;
- Sending spam or unsolicited commercial messages;
- Evading a suspension or ban by creating new accounts;
- Introducing malware, bots, or automated scripts; or
- Recording video or audio conversations without the explicit consent of all participants.
Violation of these rules may result in immediate suspension, permanent account termination, and referral to law enforcement.
6. User-Generated Content
6.1 User Responsibility
You retain ownership of content you upload or transmit through MixCall. You warrant that your content does not infringe any third-party rights and complies with all applicable laws.
6.2 Licence Grant
By submitting content to MixCall, you grant us a non-exclusive, royalty-free, worldwide licence to use, store, display, and transmit that content solely for the purpose of operating and improving the App.
6.3 Platform Moderation
We reserve the right to monitor, review, remove, restrict, or report content that we reasonably believe violates these Terms, our Community Guidelines, or applicable law.
7. Zero Tolerance Policy
MixCall maintains a zero-tolerance policy for the following conduct, which results in immediate permanent termination without warning:
Child sexual abuse material (CSAM); sexual exploitation of minors; grooming of minors; non-consensual intimate imagery (“revenge porn”); solicitation of prostitution; human trafficking; incitement to terrorism or mass violence; and distribution of malware or tools designed to cause harm.
We cooperate fully with law enforcement authorities. CSAM is reported to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline in compliance with 18 U.S.C. § 2258A and applicable international law.
8. Privacy
Your use of MixCall is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:
- Minimal data collection — anonymous guest access with no email required;
- No video or audio recording of user sessions;
- Your rights to access, correct, and delete your data; and
- Third-party SDK usage including Firebase, Meta Audience Network, TikTok SDK, and CAS.ai.
9. Subscriptions & Payments
9.1 Google Play Billing
All premium subscription billing is handled exclusively through Google Play. By purchasing a subscription, you agree to Google Play’s payment terms in addition to these Terms.
9.2 Auto-Renewal
Subscriptions auto-renew at the end of each billing period unless cancelled through your Google Play account settings. Deleting your MixCall account does NOT automatically cancel your Google Play subscription. You must cancel separately through Google Play before the renewal date to avoid being charged.
9.3 Refunds
All refund requests are subject to Google Play’s refund policies. MixCall Team does not process refunds directly. See our Refund Policy for full details.
10. Intellectual Property
All intellectual property rights in and to the MixCall App — including software, design, trademarks, logos, and content created by MixCall Team — belong exclusively to MixCall Team or its licensors.
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes in accordance with these Terms. You may not:
- Copy, modify, or create derivative works of the App;
- Reverse engineer or decompile any part of the App;
- Use the App or its content for commercial purposes; or
- Remove or alter any proprietary notices.
11. Third-Party Services
MixCall integrates the following third-party services, each governed by their own privacy and terms policies:
- Google Play — App distribution and billing
- Firebase (Google) — Analytics and crash reporting
- Meta Audience Network — Advertising
- TikTok SDK — Advertising
- CAS.ai — Ad mediation and optimisation
MixCall Team is not responsible for the content, privacy practices, or actions of these third parties. We encourage you to review their respective policies.
12. Reporting & Safety Features
MixCall provides the following in-app safety tools:
- Report — Flag a user for policy violations;
- Block — Prevent a user from contacting you; and
- Skip — Immediately end a session.
We take all reports seriously and investigate within a reasonable timeframe. Submitting knowingly false reports may result in action against the reporting account.
Child safety concerns should be directed to: v4andro@gmail.com (subject line: “Child Safety Report”).
13. Account Suspension & Termination
MixCall Team reserves the right, at its sole discretion and without prior notice, to temporarily suspend or permanently terminate your account, remove or restrict access to any content, or restrict your use of any features.
Attempts to evade a ban by creating new accounts will result in permanent termination of the new account. Termination does not relieve you of obligations incurred prior to termination.
14. Disclaimer of Warranties
MixCall and all related services are provided on an “as-is” and “as-available” basis. To the fullest extent permitted by applicable law, MixCall Team expressly disclaims all warranties, express or implied, including without limitation warranties of merchantability or fitness for a particular purpose, continuous or error-free operation, compatibility with your device, compliance by other users, or accuracy of user-provided information.
15. Limitation of Liability
To the maximum extent permitted by applicable law, MixCall Team, its officers, directors, employees, and agents shall not be liable for:
- Any conduct or content of other users;
- Loss of data or profits;
- Indirect, incidental, special, or consequential damages;
- Emotional distress arising from use of the App;
- Service interruptions or outages; or
- Unauthorised access to or alteration of your data.
In all other cases, our maximum aggregate liability shall not exceed the amounts paid by you (if any) to MixCall in the twelve (12) months preceding the claim.
16. Indemnification
You agree to defend, indemnify, and hold harmless MixCall Team and its officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: your use of the App; your violation of these Terms; your violation of any applicable law; content you submit; or any misrepresentation regarding your age or identity.
17. Force Majeure
MixCall Team is not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, infrastructure failures, cyberattacks, pandemics, or power outages.
18. International Use
The App is operated from Pakistan and may be subject to Pakistani export control laws. You are responsible for ensuring your use of the App complies with the laws of your jurisdiction. Access from territories where the App’s content is prohibited is at your own risk.
19. US State Age Compliance
MixCall is committed to complying with all applicable US state laws governing age verification, minor protection, and online safety. This section applies to users located in the United States.
19.1 Play Age Signals API (Google Play — 2026)
In compliance with Google Play’s 2026 platform requirements, MixCall utilises the Play Age Signals API to enforce its 18+ age restriction on Android devices. Age signal data is used solely to verify eligibility and is not retained by MixCall beyond the verification session.
19.2 Utah Minor Protection Act (Effective May 7, 2026)
MixCall complies with the Utah Minor Protection in Social Media Act. MixCall enforces a strict 18+ age requirement; we do not knowingly allow users under 18 to create accounts or access the platform; we use the Play Age Signals API to verify user age at the platform level; and accounts identified as belonging to minors are permanently terminated without notice.
19.3 Louisiana Age Verification Act (Effective July 1, 2026)
MixCall complies with the Louisiana Age Verification Act. We enforce 18+ eligibility at registration and rely on Google Play’s Play Age Signals API as a platform-level age verification mechanism consistent with alternative compliance pathways recognised under applicable law.
19.4 US State Consumer Privacy Rights
Residents of the following US states have specific rights under applicable state law, described in detail in our Privacy Policy:
- California — CCPA / CPRA
- Virginia — VCDPA
- Colorado — CPA
- Utah — UCPA and Utah Minor Protection in Social Media Act
- Louisiana — Louisiana Consumer Privacy Act and Louisiana Age Verification Act
To exercise your rights, contact us at v4andro@gmail.com. We will respond within 45 days as required by applicable law.
20. Governing Law & Dispute Resolution
20.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law principles, except where mandatory consumer protection laws of your jurisdiction apply.
US State Residents: Residents of California, Virginia, Colorado, Utah, and Louisiana retain the benefit of any mandatory consumer protection provisions applicable in their state of residence that cannot be waived by contract.
EU/UK Residents: Residents of the European Union or United Kingdom retain the benefit of mandatory consumer protection laws in their country of residence.
20.2 Dispute Resolution
We encourage informal resolution of disputes. Contact us at v4andro@gmail.com describing your concern. We will endeavour to resolve the matter within 30 days.
If informal resolution fails, disputes shall be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan, unless mandatory law in your jurisdiction requires otherwise.
20.3 Class Action Waiver
To the extent permitted by applicable law, you waive any right to bring claims as a class action or in a representative capacity. This waiver does not apply where prohibited by law.
21. General Legal Provisions
Severability: If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions continue in full force.
Waiver: No failure by MixCall Team to exercise any right or remedy constitutes a waiver of that right or remedy in the future.
Entire Agreement: These Terms, together with our Privacy Policy, Community Guidelines, and Child Safety Standards, constitute the entire agreement between you and MixCall Team.
Assignment: You may not assign or transfer these Terms without our prior written consent. MixCall Team may assign these Terms freely.
No Partnership: Nothing in these Terms creates any partnership, joint venture, employment, agency, or franchise relationship.
22. Changes to These Terms
MixCall Team reserves the right to modify these Terms at any time. When we make material changes, we will update the effective date at the top of this page, provide in-App notifications where practicable, and seek renewed consent where required by applicable law.
Your continued use of MixCall after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the App.
23. Contact Information
For questions, concerns, or legal notices, please contact:
MixCall Team
Civic Center, Bahria Town, Islamabad, Pakistan
Email: v4andro@gmail.com
Website: randomlivechat.blogspot.com
Response time: Within 30 days